Return & Exchange Policy

We want you to love what you ordered. If something isn't right, we're here to help.

Returns & Exchanges

• Returns and exchanges are accepted within 14 days of delivery
• Items must be unworn, unwashed, with original tags attached and in original packaging
• Size exchanges are free within the UAE

Refunds

• Approved refunds are processed to your original payment method within 5–7 business days

Non-Returnable Items

• Worn, washed, or altered items
• Items returned after the 14-day window
• Items not in original condition or packaging

How to Request a Return or Exchange

Contact us at support@calmerauae.com with your order number and reason for return. We'll guide you through the process.

Shipping on Returns

Free size exchanges are arranged by Calmera UAE. For other returns, please contact us to confirm the process before sending any items back.