Terms & Conditions

Last updated: September 2026

Welcome to Calmera UAE. By accessing or purchasing from our website (www.calmerauae.com), you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions apply to all visitors, users, and customers of Calmera UAE. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products & Pricing

All prices are listed in UAE Dirhams (AED) and are inclusive of applicable taxes unless stated otherwise.
Prices and product availability are subject to change without prior notice.
Product images are for illustrative purposes; slight colour variations may occur due to screen settings.
We reserve the right to limit quantities or discontinue products at any time.

3. Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete.
Calmera UAE reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, stock unavailability, or payment issues.
Payment must be completed in full before an order is dispatched.
We accept major credit/debit cards and other payment methods displayed at checkout.

4. Shipping & Delivery

We currently deliver within the UAE only.
Orders are typically delivered the next business day, subject to courier availability.
Calmera UAE is not liable for delays caused by third-party couriers or circumstances beyond our control.
Delivery timeframes are estimates and not guaranteed.

5. Returns & Exchanges

Please refer to our Return & Exchange Policy for full details on eligibility, process, and timeframes.

6. Intellectual Property

All content on this website — including but not limited to logos, images, product designs, text, and graphics — is the exclusive property of Calmera UAE and is protected by applicable intellectual property laws. Unauthorised use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Calmera UAE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the order placed.

8. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as described therein.

9. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of the UAE.